1. General Information

• Business Name: Divine Senses (Sole Trader)
• Business Address:
  Divine Senses
  Sunspan, Sandy Lane
  RM16 4LR, Essex, United Kingdom
• Email: info@divine-senses.com
• No age restrictions apply to purchases.

2. Orders & Payments

• Payments are processed securely via Stripe and PayPal.
• Full payment is required for all product purchases at checkout.
• Payment for therapies and services will be negotiated separately after booking.

For more details on payment security, refer to our Privacy Policy.

3. Shipping & Delivery

• Our shipping policies, including estimated delivery times and costs, are outlined in our Shipping & Delivery Policy.
• We are not responsible for delays caused by third-party couriers.

4. Returns & Refunds

• Customers are responsible for return shipping costs if they change their mind about a purchase.
• If a product arrives damaged during shipment, we will issue a refund upon receiving proof of damage.
• For more details, please refer to our Returns Policy.

5. Product Information & Liability

• All products are sold “as-is” with no guarantees or warranties.
• Divine Senses is not responsible for the misuse of products, allergic reactions, or any adverse effects resulting from the use of our products.

If you have any concerns about allergies or product use, please consult a professional before purchase.

6. Therapies & Services

• All terms and conditions for therapies will be agreed upon separately during the booking process.
• Customers must contact Divine Senses to discuss pricing, availability, and conditions.

7. Intellectual Property & Content

• Customers can resell Divine Senses products.
  • Website Content: All text, images, and media on https://divine-senses.com are the property of Divine Senses and protected by copyright law.
  • Visitors must obtain written consent from Divine Senses before using, copying, or distributing any website content.

For permission requests, please contact info@divine-senses.com.

8. Governing Law & Dispute Resolution

• These Terms & Conditions are governed by UK law.
• In case of a dispute, we will first try to resolve the issue amicably before taking legal action.

If a resolution cannot be reached, disputes will be handled in UK courts.

9. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with the updated “Last Updated” date.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

📧 Email: info@divine-senses.com
🌐 Contact Form: https://divine-senses.com/contact-us/
📍 Address: Divine Senses, Sunspan, Sandy Lane, RM16 4LR, Essex, United Kingdom